Job Description

Job Description

Location: Cambridge, MA

Zifo is searching for a Senior Program Manager to manage one of Zifo’s strategic multi-year programs for a marquee customer based in the Cambridge, MA area. This role involves engaging cross-functionally with customer SMEs, Business Owners, Informatics Solution Owners, IT Teams, external customer groups (e.g., Validation and GXP process groups), and 3rd party vendor teams.

Responsibilities:

• Partner with the Business Systems owner to execute development projects involving Benchling ELN and Signals platforms.
• Assist in the global rollout of these platforms across 3 sites.
• Support pharma sciences and biologics research and early CMC.
• Develop a Platform Feature Development lifecycle to ensure seamless adoption of Benchling as the preferred informatics platform.
• Manage multiple concurrent development tracks, addressing risks and issues.
• Identify cross-dependencies and promote efficiency across workstreams.
• Create visualization tools to represent project status and key metrics.
• Develop MIS reports for tactical and executive use.
• Report on program execution metrics and identify efficiency improvements.
• Support operational work done by the Zifo team and provide guidance.
• Monitor vendor project execution to ensure alignment with plans, schedule, scope, and budget.
• Apply agile methodologies to improve transparency and operational efficiency.
• Review and optimize intake and prioritization processes periodically.

Required Skills:

• Expertise in tools like JIRA, Smartsheet, MS Project, and MS Office Suite.
• Experience in consultative program management and project strategy development.
• Proficiency in preparing operational and status reports for leadership.
• Strong analytical, communication, and negotiation skills.
• Ability to build relationships across organizational levels.
• Understanding of Drug Discovery & Development processes.
• Knowledge of Lean or similar process optimization methodologies.

Qualifications:

• Minimum 10 years of experience managing large-scale projects/programs.
• Project Management Certification (e.g., PMI-ACP, PMI-PgMP, PMI-PMP).
• Experience in pharmaceutical or biotech R&D industry.
• At least 5 years of experience in Agile project execution, especially SCRUM.
• Experience working with multidisciplinary and geographically dispersed teams.
• Experience managing projects involving system integration and 3rd party COTS products.
• Self-motivated, results-driven, with a willingness to learn new skills.
• Experience as a Business Analyst in requirements elicitation and documentation.
• Understanding of Drug Discovery & Development processes and process optimization methodologies.

Ideal Candidate Traits:

• Independent, self-motivated, and results-oriented.
• Quick learner with a logical and critical thinking mindset.
• Curious, innovative, and solution-oriented.

Benefits

About Zifo: CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture promotes debate, challenge, and interaction. We are passionate about learning and teamwork. Zifo is a global R&D solutions provider serving top biopharma companies and research organizations, leveraging scientific and technical expertise.

We offer a competitive package including vacation, medical, dental, vision, 401k with match, life insurance, and FSA.

If you share these values and are ready for an exciting challenge, Zifo is your destination!

Zifo is an equal opportunity employer. We value diversity and do not discriminate based on race, gender, age, religion, marital status, veteran status, or disability.