Job Description

Are you a natural at providing exceptional service with a touch of luxury? We are currently looking for a Hospitality Assistant to join our team! Your role will involve assisting with meal service, keeping water jugs filled, setting up and clearing tables, maintaining temperature records, stocking the bistro, and attending to residents' non-care related needs. If you have a passion for hospitality and making people feel at home, we want to hear from you! Apply now for this exciting opportunity.

We offersome excellent rewards & benefits including:nWe offer all team members 1 freemeal per shift.nEnhancedBank Holiday pay.nIncreased Annual Leave entitlement. Team members who work with us for 3 years or more, get extra annual leave.nCycle to Work scheme

Why not save money on commuting costs and improve your health at the same time.nMilestone Birthdays - get an EXTRA day off to celebratethat special birthday.nCompany sickpay which is over and above the statutory entitlement. (subjectto length of service)nRefer a FriendScheme for successfulreferrals- for all permanentroles within Oakland Care (T&C's apply).nRecognition and staff appreciation initiatives.nLong service awards.nAnd much more.nLocation:

Osbern Manor, 26-28 Hoath Lane, Wigmore, Gillingham, Kent ME8 0SWnHours: 42 hours per week - includes weekendsnPay: £12.60 per hournContract: Full-time, PermanentnShift: Days includes weekendsnWhat do you need to succeed:nOur Hospitality Assistants, assist our care teams to provide an exceptional hospitality service, supporting the Head Chef, Reception Teams, Housekeeping and Lifestyles Team.nThis is a crucial position and central to the lives of the people we support and their families, so good people skills are essential alongside strong people and organisational skills. If you have previous experience working in the hospitality sector and have an affinity for care

this is the role for you.

As a Hospitality Assistant, your key responsibilities will include:nAssisting with meal service either in resident rooms or dining rooms.nTo ensure that water/drink jugs are regularly refilled in resident rooms.nHelp set up and clear down tables before and after lunch service.nTo maintain temperature records of fridges and service stations in the dining rooms.nMaintain the Bistro to ensure a professional offering, which is fully stocked.nAttend to residents non care related needs i.e. Opening/Closing Curtains, changing TV channels etc.nTo be successful in this role, you need to have/be:nEssentialnPrevious experience of working in a similar role within a luxurious setting.n'Can do' attitude and willingness to work with us in ensuring we support our residents with the best quality service.nCustomer facing experience including building working relationships with internal & external stakeholders.nPersonal Attributes:nReliable and punctual.nAbility to work as an effective team member.nA professional personal appearance and standards.nAble to demonstrate an understanding and/or awareness of the sensitivities of working within a care home environment.nAble to develop good working relationships and to represent the organisation professionally.nAble to build trust and demonstrate an awareness and understanding of individual differences.nMotivated to go above and beyond, and to work with passion and enthusiasm.nMotivated to contribute towards the team and home goals.nA commitment to grow and learn new things at work.nAble to remain approachable and calm under pressure.nOur mission is to provide exceptional homes for people to live, love and be loved where everyone is part of our FamilynFamilynIntegritynRespectnExceptionalnSustainablenApply now!nIf youre ready to start your journey and make a difference, then dont delay and apply today!

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