Job Description

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Do you strive to deliver excellence in an atmosphere of luxury and sophistication?

Home House, the epitome of elegance and prestige, is seeking a dynamic individual to join our team as Food and Beverage Manager.

Why Home House?

Join our family:Become part of a team that prides itself on delivering unparalleled experiences and setting the standard for luxury hospitality.

Career growth:Elevate your career in hospitality within a renowned establishment, with opportunities for advancement and skill development.

Prestigious environment: Work in one of London's most exclusive private members' clubs in an opulent setting.

Exceptional standards:Embrace our commitment to excellence in service, where attention to detail and impeccable presentation are paramount.

Vibrant atmosphere:Immerse yourself in the unique energy of Home House.

Your purpose

As Food and Beverage Manager, you will lead and coordinate the F&B teams across all three Houses (19, 20 and 21) as well as Private Parties, ensuring that exceptional service standards are consistently delivered. You will champion the experience of our Members while driving the commercial success of the department.

Service
standards

Develop a rapport with members
by spending plentiful time in each area of the House and maintaining a
five-star standard of service and product.

Develop menus with a best in class approach to our offering
whilst maintaining the budgeted GP margin percentage. Liaise with the Head Chef
on food menu development, with the Bar Manager on cocktail menu development,
with the Head Sommelier on all wine matters and the H19, H20, H21 and Private
Parties HODs regarding their specific setup and area of responsibility.

When acting as Duty Manager, ensure
you support the operation whilst providing a professional and friendly service
throughout the House.

Ensure
our Standard Operating Procedures and Steps of Service are updated and followed
to ensure the team is equipped with the knowledge to provide excellent service
to members and guests.

tHave
complete knowledge of facilities, room rates, promotions and hours of operation
across both Home House and Home Grown so that you and the team can positively approach bedroom,
room service and F&B outlet sales opportunities.

Ensure
the team positively approach sales opportunities in order to maximise revenue
by making informed recommendations based on in-depth knowledge of the menus
(including preparation techniques and accompaniments).

Set
and maintain correct stock levels, purchasing within budget constraints and
oversee the stock management process with Finance and / or the Purchasing
department.

Ensure
all guest enquiries on F&B and special requests are handled to standard.

Encourage and respond to
guest feedback.

To
manage the team whilst promoting a professional image with a caring and helpful
attitude to ensure consistent and continual high service standards.

To recruit and select excellent team members, ensuring your turnover remains in line with Company Key Performance Indicators.

Develop your HODs and hold appraisals on Open Blend at least once per
quarter.

Liaise with the Human Resources team regarding any employee relations
issues, in order to ensure compliance with Company policies and employment
legislation.

Business
development

Develop
and communicate a departmental action plan in order to deliver continual
improvements, increased revenue and profit.

Identify
ideas and resources that will enable the achievement and surpassing of
financial targets.

Carry
out regular competitor analyses to ensure Home House is at the forefront of the
sector through its food and beverage offering.

Budget control

To
have overall responsibility for the operational costs and profitability of the
department in order to ensure that GP percentages, revenue and conversion with
budgeted profitability is achieved.

Effectively
manage departmental payroll in accordance with the budget and Company
guidelines

Effectively
manage our people systems such as Fourth and ensure rotas are kept up to date according
to business levels.

Ensure
accurate financial reporting, including food and beverage revenue management,
forecasting and sales opportunities.

Ensure
the Micros / KitchenCut system are accurate and updated at all times.

Manage
daily accounting requirements, cash handling, credit procedures and purchasing
procedures, ensuring the team adhere to these at all times.

About you

A passionate and experienced hospitality professional with a strong background in food and beverage operations.

Thrive in fast-paced, high-energy environments where no two days are the same.

Lead by example - whether engaging with members, mentoring team members or supporting strategic decisions.

Have a natural flair for creating memorable guest experiences and consistently delivering high service standards.

Possess excellent attention to detail and a genuine love for people.

Anticipate the needs of guests and colleagues with empathy and efficiency.

Hands-on, supportive, and people-focused leadership style.

Believe in the power of teamwork and take pride in helping others grow and succeed.

Embrace individuality - bringing your own personality to work and encouraging others to do the same.

Excited to be part of a vibrant, sociable, and dynamic environment.

Not just focused on operations, you inspire moments that feel special, every time.

In return, what do we offer?

·A supportive and inclusive work environment where your contributions are valued.

·Opportunities for career advancement and ongoing training.

·Competitive salary, bonus and pension.

·Private health insurance and Employee Assistance scheme.

·Gym and retail discounts.

·50% taxi contribution for late-night shifts.

·Complimentary meals on duty.

·In-House experiences at both Home House and Home Grown.

·Full uniform is provided.

If you feel this is the perfect role and environment for you, please share your CV. We look forward to hearing from you!

Welcome Home.