Job Description

Join to apply for the Marketing & Communications Manager role at Traid

Join to apply for the Marketing & Communications Manager role at Traid

Location: Hybrid - at least once a week at Head Office (Alperton), plus regular travel to stores across London & remote workingContract: Fixed-term contract (maternity cover) 8 months, Sept 2025 – April 2026Salary: £40,000 p.a. (pro rata)Position: Marketing & Communications ManagerEmployer: TraidReporting to: Acting Brand Lead (Consultant)ApplyThe Role:We’re looking for a skilled and energetic Marketing & Communications Manager to deliver campaigns and communications that grow awareness, deepen engagement, and drive action. You’ll lead the day-to-day planning and execution of marketing projects across digital, print, PR, and in-store channels.Working closely with the acting Brand Lead (Consultant), you’ll support colleagues across the charity and manage one direct report. This role suits someone who is hands-on, organised, creatively minded, and comfortable juggling priorities in a collaborative environment.Traid is a London living wage employer who loves to promote staff to senior positions from within. Find out more about Traid here. Key Responsibilities:

• Lead the day-to-day delivery of integrated marketing and communications campaigns across Traid’s core areas: retail, donation services, and global impact.
• Oversee and create engaging content across social media, email, website, and print, ensuring consistency with Traid’s tone of voice and visual identity.
• Plan and manage digital advertising campaigns, including Meta Ads and Google Ad Grants.
• Implement SEO best practices to improve website visibility and organic reach.
• Engage with press and influencers to help raise the profile of Traid and secure positive media coverage.
• Develop and deliver a calendar of in-store events to increase footfall and community engagement.
• Coordinate with internal teams including Retail, Partnerships, Home Collections and Logistics to ensure unified messaging and campaign alignment.
• Work with external creatives, agencies and suppliers, including designers, photographers and printers.
• Ensure performance metrics and marketing impact are clearly tracked and communicated.
• Carry out any other reasonable duties as required by your line manager
  
  

• Exceptional project manager with good experience in multi channel campaign delivery
• Strong background in marketing and communications (fashion or charity sector preferred)
• Be willing to be hands on with all aspects of campaign delivery – from events set up to in-store installations.
• Good eye for visuals and storytelling across formats.
• Experience using software such as Canva, Adobe Suite, Mailchimp, and WordPress, etc.
• Experience with analytics tools such as Google Analytics, Meta insights, Hotjar etc.
• Excellent organisational and collaborative skills.
• Passionate about second-hand clothing and a strong interest in fashion and the fashion industry
  
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Sales

• Industries

  Non-profit Organizations

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