Job Description

Are you passionate about delivering exceptional experiences for people in a caring and supportive environment? We are looking for a Hospitality Supervisor to oversee and manage a variety of departments including Food & Beverage Services, Housekeeping and Activities/Events at our luxury care and nursing home in Banstead and help shape an enriching daily life for our residents.

• From £14.10 per hour
• Shift times: 06:30-14:30, 11:30-19:30 and 09:00-17:00. Alternate weekends required.There may be some occasions where you will finish later depending on events taking place at the home.
• Full time Day shifts available
• Up to 30 days annual leave, plus 8 bank holidays, depending on length of service
• Workplace pension
• Free meals on shift for staff working 6+ hours
• Life Assurance Scheme
• Blue Light discount scheme eligible
• Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
• Staff recognition scheme Purple Heart Award
• Ongoing career training and development
• Employee Assistance Programme, occupational health support and wellbeing services
• Plus cycle to work scheme, study support, long service awards and more

Transport Links

• Commuting - Banstead nearest train station
• Walking - 1 mile from nearest train station
• Close to 166 or S1 bus route

As Hospitality Supervisor you will be supporting the Hospitality Manager to oversee a variety of non-clinical operations within the home, including Food & Beverage, Housekeeping, and Activities/Events to ensure every aspect of daily living is supported with dignity, joy, and individual attention.

This will involve:

• Managing the planning and delivery of hospitality and wellbeing services across the home

• Leading, coordinating, and allocating team members to ensure seamless delivery across catering, cleaning, and resident engagement

• Enhancing the dining experience by participating in food service and ensuring a high standard of presentation and service

• Maintaining robust housekeeping standards for cleanliness and comfort

• Planning and supporting activities that encourage creativity, movement, and social engagement

• Advocating for resident choice and independence in everything you do

Responsibilities will vary on each shift depending on which department you are supporting.

Desired Qualifications and Skills:

• Experience in a similar hospitality role

• A genuine interest in supporting older people, including those with dementia or special physical needs

• Strong organisational and leadership skills

• Knowledge or hands-on experience with event planning or creative activities (e.g., crafts, ceramics, light physical exercise) is a plus

• A team player with a warm, compassionate approach

Signature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels.

Wake up to the passion inside you. Apply to Signature Senior Lifestyle today.

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