Job Description

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We are currently taking applications for our Graduate Management Program for 2024 starters!

Interested in developing a lasting management career with the award-winning Red Carnation Hotel Collection? Are you passionate about travel and hospitality with an eagerness to deliver the very best in guest service?

This is your chance to develop your knowledge and skills to excel and achieve your true potential, guided by a team of outstanding professionals committed to building confident future generations within this rewarding industry!

What is the Graduate Management Programme?

The Graduate Management Programme is an 18–24-month programme open to ambitious graduates with at least 6 months of work experience in hospitality, aiming to become our Junior Managers of the future. The on-the-job training is complemented with a series of tailored training courses to help develop the managerial skills needed for a managerial position.

1. Programme focus areas - 9-12 months Rooms Division Training: Reception; Housekeeping; Guest Relations; Night Management; Concierge; Duty Management.

2. Programme focus areas - 9-12 months Food and Beverage training: Fine Dining; Restaurant Service; Room Service; Bar and Lounge; Conference and Banqueting; Sommelier Training (if requested).

Highlights at a glance:

• Direct access to CEO, Mr. Jonathan Raggett.
• Mentoring support with a senior member of the Management or Executive Team.
• Experience London and one other destination - Ireland, Guernsey, Switzerland, Scotland, or Dorset.
• Professional, award-winning training and development opportunities to give you a career path.
• Regular performance reviews to ensure ongoing feedback for growth and development.
• An exciting management position within a recognized industry-leading hotel collection.
• Hotel-based incentive scheme.
• Staff accommodation in Dorset, Guernsey, Scotland, and Ireland.
• Optional rotation in Marketing, Sales, Revenue, Finance, and People & Culture.
• Permanent operational management opportunities when ready.

Other benefits include:

• Discounted accommodation rates with The Red Carnation Hotel Collection & The Travel Corporation globally.
• Staff Appreciation Annual Party and other Employee Recognition Events.
• Voluntary benefits including Season ticket loan, Employee Assistance Programme, Cycle-to-work scheme, and more.
• Complimentary dry cleaning of business attire.
• Free meals on duty.
• Holiday allowance increasing with length of service up to 25 days (excluding Bank Holidays).
• Two paid volunteering days each year with a charity of your choice.

Our Awards:

We were proud to be awarded platinum in 2020’s Global Corporate Investors in People and to receive the Princess Royal Training Award in 2017, 2020, and 2023 for our Graduate Programme, the first hotel company to do so! We also won the Best Graduate Scheme and Highly Commended for the Best Student Placement Scheme at the 2019 Institute of Hospitality Awards, and received Gold for Hospitality - Overall Education Programme at the 2017 Travel Weekly Magellan Awards.

If this sounds like the Graduate Management Programme for you, then please apply today!

*Please note that by submitting your application to Red Carnation Hotels, you agree that it may be distributed to all properties within the group.