Job Description

Utilities Analyst

£35,000 - £40,000 + Bonus & benefits

Are you a detail-oriented and analytically minded accounts professional that’s looking for a new role in an analytical capacity within a large business locally? We’re recruiting for a Utilities Analyst to join a leading retail business locally in a newly created position.

About the Company:

• ~£4bn turnover and operating more than 1000 sites nationwide
• The leader in its field, with continuous plans for acquisitions
• Worked with Aila for several years with a high progression & retention rate
• Focused on sustainability with an excellent culture and environment

The Role:

The Utilities Analyst will lead on the resolution of utility invoice discrepancies and ensure the accuracy of utility data across systems. This role involves working closely with utility suppliers, distribution network operators and internal teams to identify, track and resolve billing issues.

Key Responsibilities:

• Investigate and resolve issues identified during invoice validation
• Liaise directly with suppliers and DNOs to challenge discrepancies and drive them to resolution
• Ensure consistent follow-through on issues from initiation to closure
• Retain relationships with dedicated supplier account managers, especially during transitions between suppliers, to avoid reliance on generic call centres
• Escalate issues appropriately to maintain service quality and continuity.
• Provide regular updates to internal stakeholders including Finance and Systemslink users
• Collaborate closely with colleagues such as the other Utilities Manager to ensure alignment and data integrity
• Ensure issues are fully resolved before invoice approval
• Maintain accurate, clean, and reliable data to support ongoing validation and reporting

The Ideal Candidate:

• Exceptional attention to detail, able to spot and investigate anomalies in data
• Willingness and ability to learn systems and processes quickly
• Strong Excel with the ability to interpret large datasets.
• Excellent management skills to handle multiple accounts, meet deadlines, and ensure data accuracy and integrity
• Strong written and verbal communication skills, attention to detail, and the ability to communicate effectively

What they Offer:

• Competitive salary: £35,000 - £40,000
• Performance-related bonus
• Comprehensive benefits package
• Hybrid working (3 days in St Albans, 2 remote)
• Opportunity to progress in one of the largest companies in Herts

How to Apply:

We want to hear from you if you're excited about this opportunity and believe you have what it takes to excel in this role. Apply now for further information.

About Aila Recruitment:

Aila is a specialist finance recruitment business dedicated to providing the best jobs to the best people. We operate as an extended arm of our client's business and a career coach for our candidates' ongoing development.

Not quite the right role for you? Contact us to discuss other opportunities and start a partnership with a finance agency that puts you first.