Job Description

National Age Assessment Board (NAAB) - Administrative Officer

Job Description

Position: Administrative Officer

Location: Croydon Metro Point - Office Based

Hourly rate: £15.92

Working Days/Hours: Monday to Friday: 09:00 - 17:00

Brook Street, in partnership with the Home Office, has a fantastic opportunity for an Admin Officer to join their team.

Experience Needed/Desired:

• Excellent communication and organisational skills
• Ability to work flexibly to meet changing priorities
• A good knowledge of IT
• Experience of working in a customer-focused environment

Desirable skills and experience:

• Experience of using Home Office systems, such as Atlas, Moveit

List of duties/responsibilities:

• Ensure operational outcomes are delivered in line with standards required (SOPs)
• Collaborate with the Social Work Team to ensure referrals meet NAAB criteria before acceptance
• Monitor inboxes daily and action emails within agreed timescales
• Flag safeguarding risks for young persons to the Social Work Team Manager promptly
• Update all MI trackers
• Use of MOVEit
• Process all personal data in accordance with policies, report incidents/breaches following procedures
• Share best practice procedures with team and Social Workers as needed
• Complete mandatory and refresher training annually
• Perform any ad-hoc duties to support the team

Training:

Two weeks training period. During training, 100% in the office. No annual leave permitted during the 3-week training period.

Clearance level: DBS + CTC (to be applied for by Brook Street upon successful application)

Role-specific requirements:

• Must hold a valid passport
• Must have lived in the UK for longer than 5 years; periods of 6 months or more outside the UK in the last 5 years are not accepted
• Role requires security clearance, which will be processed if successful

Brook Street supports the Armed Forces Covenant and guarantees to interview all veterans or spouses/partners of military personnel who meet the essential criteria. As a Disability Confident Leader with the Gold Award from the Defence Employer Recognition Scheme, we offer a guaranteed interview with a PSR Sourcer to eligible candidates. If you identify as a candidate with a disability or as a veteran/spouse/partner of military personnel and meet the criteria, please reach out via the Brook Street website to register your interest. We are committed to engaging with you. When there is a high volume of eligible candidates, the best candidates from this group will be shortlisted for interview.