Job Description

About the Company

At Bookmark, our vision is simple yet powerful: every child should read. We understand the transformative power of reading and the impact it can have on a child’s future. As part of our commitment to supporting this mission, we are seeking a Salesforce Administrator to help maintain and improve our CRM system, which is integral to the work we do across the charity.

About the Role

This role will offer the chance to contribute to meaningful work that impacts children’s futures while providing you with the opportunity to grow in your Salesforce career. The successful candidate will be responsible for the effective maintenance of our Salesforce CRM, working closely with our CRM and Technology Manager, Chief Finance and Operations Officer, and business stakeholders.

Key Responsibilities:

1. Support the maintenance and optimization of our Salesforce CRM system.
2. Collaborate with internal teams to identify opportunities for process improvements and system performance enhancement.
3. Assist with troubleshooting and resolving system issues.
4. Ensure smooth integration of Salesforce with other business applications.
5. Contribute to user training and provide ongoing support.

Requirements:

1. Full Salesforce Administrator certification.
2. Some hands-on experience with Salesforce, ideally in a similar role.
3. Strong desire to further develop technical skills in Salesforce.
4. Ability to work collaboratively with a variety of stakeholders.
5. Proactive and eager to contribute to the organization’s success.

Why Bookmark?

1. Be part of an organization that is making a real difference in children’s lives.
2. Flexible working arrangements, including the opportunity to work remotely.
3. Opportunity to expand your skills and career in Salesforce administration within a supportive team.

To learn more about this role, please check the official website listed below: