Job Description

Job Description

Sales Account Manager MICE - London based

Are you a proactive, results-driven professional with a passion for building client relationships and driving business growth? If so, we want you to join our dynamic Sales and Account Management team as a Sales Account Manager! In this exciting role here at PPHE Hotel Group, you’ll manage and grow MICE accounts with market knowledge across the UK and Europe.

What’s on offer:

• Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
• 50% F&B discount at our restaurants and bars (for your whole party)
• Start with 30 days holiday per year - including bank holidays
• Two free meals per day - including days off if you wish to come in!
• Access to 40% of your pay before payday through Wagestream!
• Recommend a Friend scheme - £750
• BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
• Vitality at work scheme with great gym discounts & more
• Ride to Work Scheme & free local cycling lessons
• Travel season ticket loans (if applicable)
• 24/7 access to our Employee Assistance Programme
• Free dry cleaning
• Annual Staff parties and events
• Company pension plan & award-winning training

Your key responsibilities as an Sales Account manager will include:

• As an Account Manager, you’ll identify showcases and trade shows and be responsible for the total account management for the key MICE agents as well as small and medium scale niche MICE agents - to include commissions, special rates and inclusions.
• Client Relationship Management: Proactively manage and develop a portfolio of accounts, focusing on both new business and nurturing long-term relationships with key decision-makers.
• Strategic Sales: Achieve business targets for corporate and M&E spend, and client activity levels
• Account Growth: Analyse market trends and competitor activity to ensure your accounts consistently outperform expectations. Sustain knowledge on account statistics, competitor tool opportunities, and Hoteligence opportunities.
• Collaboration: Build relationships with key decision makers, and key account handlers within our partner Radisson Hotel Group
• Admin: Keep client profiles up to date in Opera, manage sales reports, and maintain a structured weekly schedule to ensure all goals are met.
• Promote marketing opportunities with client base

What We’re Looking For:

• Proactive & Independent: You thrive in a fast-paced environment and can work independently to drive results.
• Location: Based in London with good market knowledge of UK and Europe
• If you’re ready to take the next step in your career and work for an ever-expanding global hotel brand, apply now and become a key player in our team!
• Strong MICE experience as well as corporate base knowledge
• Ideally coming from a hotel as sales manager focusing on large & mid-scale events
• Strong portfolio of accounts

If a proactive role within a dynamic team is for you, apply now!