Job Description

The National Trust is renowned for its food and hospitality. We run 185 cafes, tea-rooms and restaurants all over England, Wales and Northern Ireland, and we'd love you to join us.Were looking for a Food and Beverage Team Member. In this role, youd be making a real difference to the work of the National Trust, as well as helping to give people a memorable day out.This location is in a rural area, so please think about how youd get here for work, before applying for the job.Benefits:We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work-life balance. Please read our package, below, to see what benefits we offer you.Hours:This role is an hourly paid, fixed term position. Wherever possible, we aim to offer a consistent working pattern, but we're looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We'd give you as much notice of this as possible. The role will include weekends and Bank Holidays, however, there are no evenings or split shifts.Salary:£11.50 per hour.

This is our anticipated salary from 1st April but is subject to final confirmation following the Trusts annual pay review process.

Duration:Fixed Term Contract until 28th February 2026
For this role, youll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.What it's like to work hereTo find out more about what its like to work in a food and beverage team for the National Trust,clickhere towatch our video.What you'll be doingAs a Team Member, your main focus will be front of house, dealing directly with people. Youll welcome and look after everyone who comes to the café. With your love of working with people, your can-do attitude and your desire to provide an outstanding service, youll be making sure everyone has an enjoyable time. This is a lively business thats constantly on the go, so teamwork and adaptability are crucial.
Youll be keen to understand what people want, to help them and to make recommendations. Youll always keep the standards of food and drink preparation and presentation high. Using your excellent eye for detail, youll make sure all displays and signs are accurate and looking good. At times, you may need to help the kitchen team with preparing food.
Well give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish.
You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of whats possible in this role.Who we're looking forNo experience is needed, but wed love to hear from you if youre:
Happy to work in a team or on your own initiative.
Apeople person, who cares about giving great service.
Enthusiastic and willing to learn.The package

The National Trust has the motto For everyone, for ever at its heart. Were working hard to create an inclusive culture, where everyone feels they belong. Its important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say were for everyone, we want everyone to be welcome in our teams too.

Substantial pension scheme of up to 10% basic salary

Free entry to National Trust places for you, a guest and your children (under 18)

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Flexible working whenever possible

Employee assistance programme

Free parking at most Trust places

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