Horley

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Job Description

Role: Automotive Service Advisor
Salary: Up to 38,500
Hours: Monday to Friday, 7am to 4.30pm - 1 in 2 Saturdays
Location: Gatwick

Automotive Service Advisor Responsibilities

  • Handle parts enquiries both over the phone and at the front counter
  • Manage parts orders and support workshop technicians with their requirements
  • Oversee the complete daily business process to ensure smooth operations
  • Proactively upsell to maximise all sales opportunities
  • Maintain accurate inventory and stock control records
  • Ensure high levels of customer satisfaction through effective communication and exceptional service

Automotive Service Advisor Requirements

  • Previous experience in the truck or automotive industry
  • Strong customer service, communication, and satisfaction skills
  • Proven ability in inventory control and stock management
  • Organised, with an analytical approach to handling customer queries
  • High attention to detail with strong administrative and computer skills
  • Motivation to upsell and identify new sales opportunities

Automotive Service Advisor Benefits

  • 22 days of holiday plus bank holidays
  • Company pension contributions
  • Monthly performance-based bonus

If this Automotive Service Advisor role aligns with your skills and experience, we encourage you to apply immediately!

Required Knowledge, Skills, and Abilities

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