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Job Title: Customer Service Representative - Technical Team
Location: Uxbridge / Parking on-site
Fully office based role
Start: Ideally as soon as possible
Salary: £25,000
Are you passionate about providing excellent customer service? Do you have a proactive approach and thrive in a fast-paced environment? We are seeking a dynamic Customer Service Representative to join our team in Uxbridge. If you enjoy helping customers and have great organizational and problem-solving skills, we want to hear from you!
Customer Service Representative - Technical Team - Key Responsibilities:
* Act as the first point of contact for customers via phone and email
* Handle inbound calls and make outbound calls when necessary
* Provide clear, practical advice to customers
* Record detailed notes of all customer interactions
* Proactively assist customers with their queries
* Adhere to company procedures and processes
Customer Service Representative Requirements:
* Excellent customer service
* Strong organisational skills and the ability to multitask effectively
* Self-motivated, flexible, and willing to switch between tasks as needed
* Excellent telephone manner with strong verbal and written communication skills
* Passionate about delivering high-quality customer service
* Ability to show initiative and solve problems efficiently
Please apply now if you have the above experience.
Thank you and Good Luck
Job Info
Job Title:
Customer Service Representative
Company:
CV-Library
Location:
£25000 Per annum Performance annual bonus
Posted:
Closes:
Sector:
Customer Services
Contract:
Permanent
Hours:
Full Time
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