Job Description

Job Description

Role: ACCOUNT MANAGER- CHARITY CLIENTS

Team: Business Development

Package: Pension, Unlimited leave, Flexible working

Location: London based

Salary: Up £35,000 based plus bonus

About Corndel:

Corndel is a unique, multi award-winning UK management and technology training provider that focuses on delivering the highest quality programmes throughout an employee’s career. We partner with some of the UK’s largest and most exciting businesses to help drive organisational and personal performance through transformational learning.

Our vision is to shape a world where everyone is empowered to be their professional best. We are one of the fastest growing companies in the UK and provide a great platform for proactive and motivated individuals to take the next exciting step in their career. You will be joining an organisation with a fun, entrepreneurial and supportive environment, providing fulfilling work and an open, informal culture.

We're very proud of the exceptional relationships we have with our customers and the impact that our development programmes have on businesses and the individuals who participate.

The role:

As an Account Manager for our existing and newly acquired Charity clients, you will report directly into the Charities Account Director and work closely with the Charities Senior Account Managers to strategically plan and implement in-takes of learners across the full range of Corndel training programmes.

You will be supporting our use of data and reporting to analyse and improve ways of working, and leverage our impact to drive more growth within the team.

You will be joining an establish but fast growing team, which has seen impressive year on year growth in sales revenue

You will be responsible for managing Corndel’s Charity inbound enquiry inbox, distributing to the appropriate team member, or managing the opportunity yourself. You will have a particular focus on providing administrative support on our work with Membership Organisations, a very rewarding element of our work that unlocks learning opportunities for charities who cannot otherwise access the Apprenticeship Levy.

Strong administration skills are vital for this position, but you will also have the opportunity to learn and develop strong sales and relationship management skills through ownership of your own caseload of clients.

Responsibilities include:

• Supporting the development and growth of Corndel
• Working closely with Corndel’s Charity Account Director to build efficiency within Charity team processes
• Providing administrative support to key Corndel clients, e.g. contracts management, CRM records maintenance, helping organise and manage promotional communications
• Collecting, Collating and sharing reports for our Levy Gifting Donors
• Taking ownership of the management and growth of a small number of clients. Encouraging them to engage across Corndel’s portfolio of programmes.
• Creating and analysing reports to review sales performance
• Researching target accounts to build insight and identify opportunities for engagement
• Supporting Directors on key projects and initiatives within the New Client Acquisition team

About You:

• You’re an enthusiastic self-starter – keen to help transform the way organisations develop their people
• You value inclusivity, being supportive and respectful of others
• You are open to change and take a collaborative approach to challenges
• You strive for excellence and have high expectations of yourself and others
• You operate with integrity, trust and professionalism and empower others to do so

Experience and Skills:

Essential:

• Exceptional relationship management skills
• Strong communication skills – both written and verbal
• High levels of organisation
• Strong commercial awareness and understanding of different business environments and priorities
• Drive to develop and learn, and be a high performer in a sales environment
• Good numerical and analytics ability, and the enthusiasm to develop these skills further
• Excellent Microsoft Office skills
• Adaptability. We are a growing team and there is the opportunity to shape this role

Desirable:

• Experience working with or for the Third Sector

Why join Corndel?

• We're committed to having a fully inclusive, welcoming and safe culture and always striving to improve.
• We provide an environment that is truly flexible and supportive, somewhere you will have autonomy over your role.
• We're a leader in our field, with quality and excellence at the heart of what we do.

As part of our commitment to create an inclusive workplace where all colleagues can be their true selves, excel in their roles and progress in their careers, we recognise the importance of embracing the diversity in the working population and making Corndel a fully accessible employer.

As Corndel is a Disability Confident Employer, we make sure that a fair and proportionate number of disabled applicants who meet the minimum criteria for a job will be offered an interview. If you would like to be considered under this scheme, when submitting your application, please select the appropriate option to let us know that you have a disability. Please note this does not mean that all disabled people are entitled to an interview, in some recruitment situations such as peak times, we might need to limit the overall numbers of interviews we offer.

If you have a disability that might affect any stage of the recruitment process, please let us know about any help or reasonable adjustments you need before any interview or assessment. We’ll work with you to make sure any appropriate support is in place and make the application process a more positive experience.

Corndel is committed to safeguarding and safer recruitment practices, and will undertake pre-employment checks on the successful candidate, including DBS Disclosure and a Barred List Check.