Job Description

Job Description

FIND are a specialist staffing business, servicing the Skills, Learning & Apprenticeship markets across the UK. We’re recruiting for an Apprenticeship Delivery Manager for one of our Ofsted grade 1 rated clients.

Position: Apprenticeship Delivery Manager

Location: Hybrid, with occasional travel across Kent & Sussex

About the Role:

We are looking for an experienced Apprenticeship Operations Manager to lead and manage our clients Early Years and Teaching Assistant Apprenticeship programmes. In this role, you will ensure a highly effective experience for learners, guiding them along individualized pathways to maximize their potential and achieve timely success.

Key Responsibilities:

• Oversee the performance management of your team to meet contractual targets and objectives related to success rates, non-starters, referrals, and progressions.
• Recruit, manage, and support a team of Apprenticeship Tutors across various sectors.
• Set and monitor monthly KPIs to ensure the timely completion of all elements of the apprenticeship programme, including functional skills and additional learning support.
• Facilitate continuous staff training to maintain consistent processes and practices in line with funding and regulatory requirements.
• Conduct monthly one-on-one appraisals and coaching sessions with Apprenticeship Tutors, contributing to their personal development plans and the Quality Improvement Plan.
• Address underperformance and implement corrective measures.
• Collaborate with the sales team to support business growth and learner recruitment.
• Work closely with Performance Managers, Sales, Compliance, Finance, and Administration teams to ensure a cohesive learner experience from application to completion.
• Conduct regular observations of teaching and learning in the field and monitor functional skills delivery for continuous learner development.
• Ensure programme performance aligns with key performance indicators (KPIs).

About You:

• Proven experience in driving quality learning and achieving learner start and completion targets.
• Strong knowledge of Apprenticeships and relevant funding streams.
• Recent experience in a similar Operations/Performance Manager role, managing a team of Assessors delivering on the New Standards.
• Excellent communication and organizational skills.
• Proficient in IT and comfortable working with e-portfolios and various software platforms.
• Confident in building professional relationships with stakeholders at all levels.
• Familiarity with Ofsted requirements.
• Solid occupational experience within an educational or training environment, particularly in early years or teaching.

What Our Client Offer:

• 28 days of holiday, increasing with tenure (up to 33 days), plus bank holidays.
• A healthcare plan after probation, including access to a private GP.
• Free life insurance covering up to 4x your salary from day one.
• Pension contributions from us after 3 months.
• Flexible benefits after probation, such as buying extra holiday, dental coverage, topping up your healthcare plan, and more.