Job Description

Join us as a Training Administrator at Serco, supporting the development of our team at HMP Fosse Way (LE18 4WS).

Salary: £23,000 – £30,000 per annum.

Responsibilities

• Serve as the go‑to support for the Training Lead and Tutors, ensuring staff development is planned and delivered seamlessly.
• Manage training data, attendance records, and evaluation metrics to keep our learning on track.
• Coordinate events, workshops, and key training initiatives.
• Provide accurate reports, presentations, and insights to drive improvements.
• Play a key role in recruitment by supporting assessment days, engaging with candidates, and assisting onboarding.
• Ensure compliance with GDPR and uphold the highest standards of confidentiality and integrity.

Qualifications

• Proven administrative experience and strong data analysis skills.
• Confidence with Microsoft Office (especially Excel); LMS experience is a bonus.
• Excellent organisational, communication, and time‑management abilities.
• A team player with resilience, professionalism, and a "one team" mindset.
• Someone who takes pride in their work, enjoys problem‑solving, and is keen to grow and develop.

Why Serco

Serco runs secure custodial services for the UK government, delivering essential services that touch people’s lives. We are committed to building a diverse and inclusive organisation that supports the needs of all, and we offer a supportive culture where your work directly contributes to safety and success at HMP Fosse Way.

Benefits

• Salary £23,000 – £30,000
• Pension up to 6%
• Employee Assistance Programme
• Chance to contribute to innovation in the public services
• A company passionate about diversity and inclusion
• A safe and supportive culture

Application

Please click the apply button to complete your application. We encourage applications from a diverse candidate pool and are openness to flexibility and hybrid working arrangements. For help with your application please contact 0345 010 4000.