Job Description

Job Ref: AM14873 Branch: Doubletree by Hilton Strathclyde Location: Doubletree by Hilton Strathclyde, Bellshill Salary/Benefits: Competitive Salary Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 08/10/2025 Closing date: 19/12/2025

Benefits

• £250, up to £1000 cash incentives when referring a friend to join our team – T&C’s apply
• Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up

Rewards your hard work by offering you the below team benefits when you join us:

• Meals provided whilst on shift
• Sales incentives and initiative rewards
• Discounted / Free use of leisure facilities – “Hotel specific”
• Free Car Parking – “Hotel specific”
• Stays in our hotels at discounted prices or
• Even free stays in our hotels as one of our rewards & recognition incentives
• Opportunities for your personal development within the Hotel Group Brand Portfolio
• Fully funded apprenticeships – T&C’s apply
• Annual Holidays entitlements inclusive of Bank Holidays
• Opportunity to buy additional holiday entitlements
• Pension enrolment

Qualifications

• Passionate and willingness to learn
• Positive attitude and someone who makes our guests smile
• Genuinely friendly and caring
• Enjoys working as part of a team
• Ambitious and hard working
• Good organisational / time management skills
• Resilient, creativity, able multitask and can work under pressure
• Good command of English language to enable communication with the team
• Good communication and excellent grooming standards
• Ability to work morning, afternoon/evening, and weekends
• Deliver exceptional customer experiences all the time
• Is the Food & Beverage Supervisor role for you for you, do you have you the skill set and experience to take on this role? Then what’s stopping you?

Responsibilities

• Food & Beverage Supervisor motivates the team and leads by example
• Assist the Management team and the Food & Beverage Manager in the smooth operation of the department
• Support and deliver training to team members, actively develop the skills and knowledge of their team
• Have a visible presence within the outlet to ensure that all customer requests and queries are responded to promptly and effectively and points learned from complaints are used to enhance future customer service
• Deal with guest complaints and react in a friendly and efficient manner, always ensuring guest satisfaction
• Work and cooperate with colleagues to always enhance the guest experience
• Continually develop new knowledge and skills to ensure best practice service delivery
• A thorough knowledge and consistent delivery of the company standard operating procedures in the department and a general knowledge of all standards within the Hotel
• Food & Beverage Supervisor will have strong knowledge of Hotel’s products: Food & Beverage and auditing procedures
• Ensure the department is always prepared for business and forthcoming days service
• Communicate and cooperate with all colleagues in all departments
• Always ensure there is a high standard of personal hygiene and personal presentation throughout the team
• Ensure all Health & Safety/ Food safety compliance are adhered to. Reports any hazard, accident, loss, or damage to management

Welcome to DoubleTree by Hilton Strathclyde. Ideally located in the heart of the central belt, our Strathclyde hotel is just 12 miles from Glasgow city centre and is only a 30 minute train ride via ScotRail. Nearby attractions include Hampden Park, the Emirates Arena and Tollcross International Swimming Centre. We’re also just 20 minutes from the shops, museums and nightlife of Glasgow city centre.

Enjoy a freshly baked DoubleTree cookie upon arrival and settle into your comfortable guest room or suite. Each guest room features modern amenities including WiFi access and a large HDTV. Upgrade to a Deluxe Room to enjoy even more space and extra perks including fluffy bathrobes, slippers and a 1-hour extended check out.

At DoubleTree by Hilton Strathclyde, you’ll find some pleasant surprises to help you relax. We’re home to the largest Livingwell Health Club in Europe, featuring an extensive range of the latest fitness equipment, exercise classes and an indoor pool. Visit our spa for beauty and relaxation treatments or unwind in the sauna, steam room and whirlpool.

When you’re feeling hungry, The Space is the place to be. Meet with friends and clients to grab a bite to eat or a Starbucks coffee, or make it a working lunch with our complimentary WiFi, mobile charging stations, Bluetooth connectivity and TV stations. 24-hour room service is also available for the ultimate convenience.