Job Description

Overview

Bedford | Full-Time | £30,000 – £38,000 Basic + Bonus (OTE up to £46k)

A well-established and fast-growing commercial service provider is looking for B2B Account Managers to join their vibrant renewals team in Bedford. With over two decades of consistent growth and a reputation for excellence, this is your chance to be part of a business that puts client relationships at the heart of everything it does.

You must be a proactive relationship builder with a knack for account management and client retention.

This is not a cold-calling role — you’ll be working with long-standing clients who already value the service, giving you a real platform to build strong, consultative relationships.

The Role

• Managing a portfolio of existing business clients with policies up for renewal
• Engaging with clients to understand their needs and secure renewal of services
• Handling objections or competing quotes professionally and effectively
• Ensuring all policy and client information is accurate and up to date
• Identifying cross-sell or upsell opportunities and passing warm referrals to the sales team

Key Requirements

• Experienced in account management, renewals, or B2B customer service
• Skilled communicators, both written and verbal
• Organised with excellent attention to detail
• Commercially minded with the ability to spot and act on new opportunities
• Energetic, motivated, and committed to delivering great service

Additional Benefits

• 20 days annual leave + bank holidays (rising to 25 days after 5 years)
• Extra days off during Christmas and New Year
• Fully funded professional qualification (Cert CII)
• £1,000 bonus on qualification completion
• Ongoing training and clear internal progression pathways
• Private Medical Insurance via Vitality (after 2 years)
• Critical Illness and Death in Service cover (after 5 years)
• Free on-site parking
• Modern, well-equipped offices with social spaces
• Casual dress code (March–October)
• Regular team socials and company events

Seniorities

• Mid-Senior level

Employment type

• Full-time

Job function

• Business Consulting and Services and Insurance

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