Job Description

Account Manager (Telecoms) | Poole, Dorset – Hybrid (2-3 days p/wk office-based) | Full Time, Permanent Up to £40,000 p/a Uncapped Commission Benefits If you’re an experienced Account Manager and you enjoy building strong client relationships, staying organised, and working collaboratively with others to achieve results, then this could be the perfect next step in your career! We’re looking for a Telecoms Account Manager who is super organised, can manage client accounts with confidence, and work seamlessly alongside other Account Managers and Business Development Managers. What makes this role exciting? You’ll be part of a friendly, supportive team that values your input and expertise, and is invested in your ongoing development You’ll manage a portfolio of existing client accounts, build strong relationships, and help customers get the most from their services with your outstanding support You’ll have the opportunity to grow within the company, with clear pathways for career progression Why this could be your perfect fit: You have experience in account management, ideally within the telecoms or technology industry You’re highly organised and detail-oriented, with a skill for keeping accounts running smoothly You’re confident communicating with clients via phone, email, and in person You appreciate clear guidance, structure, and achievable targets You want to work somewhere that values inclusivity, development, and wellbeing You’re looking for a company that encourages growth and career progression Why you’ll love working here: Basic annual salary £35,000 - £40,000 p.a. Commission structure with potential to earn at least £600-1000 per month (7-12K p/a) on top of salary 10% company bonus to celebrate your hard work Hybrid working, 2-3 days per week in the Poole office Career progression opportunities 24 days holiday plus bank holidays, plus your birthday off to celebrate you! Generous pension scheme Retail discount scheme Free parking and a cycle-to-work scheme Subsidised gym membership to support your wellbeing Smart-casual dress code for a relaxed work environment Structured training and development opportunities to help you grow Supportive, team-focused culture that values your ideas and achievements What you’ll be doing: Managing and developing a portfolio of existing client accounts Building strong, lasting relationships with clients Identifying opportunities to grow business and increase margin from your accounts Maintaining accurate records and keeping accounts organised Supporting the team to achieve overall company sales targets What we’re looking for: Experience and passion for account management, preferably within telecoms or technology Confidence in communicating with clients across different channels Strong organisational skills and attention to detail Motivation to hit targets and improve processes A positive, collaborative attitude and a commitment to professional growth Additional information: Location: Poole, Dorset (hybrid working with 2-3 days p/wk in the office) Working hours: Monday to Friday, 9:00am – 5:30pm If you’re ready to take your account management career to the next level, we’d love to hear from you! We welcome applications from people of all backgrounds, including neurodivergent candidates. If you would like adjustments during the recruitment process, just let us know – we’re here to support you. Account Manager, Account Executive, Client Relationship Manager, Customer Success Manager, Key Account Manager, Client Services Manager, Sales Manager, Business Development Manager41bf1e1f-b16b-4260-a40a-17c77a06fd15