Worcester

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Job Description

At Cadspec, we’re on an exciting growth journey – and we’re looking for a passionate Customer Success Manager to be part of it!

This is a fantastic opportunity to join a thriving business where your work will have real impact. You’ll play a key role in ensuring our customers get the very best from their investment in Autodesk CAD/CAM software and Cadspec’s industry-leading support, training, and consultancy services.

What you’ll be doing:

  • Acting as a trusted advisor to national account customers, helping them unlock the full potential of their Autodesk solutions.
  • Driving retention, renewals, and adoption, ensuring long-term success for both customers and Cadspec.
  • Identifying new opportunities to grow and strengthen relationships, adding real value to every account.
  • Delivering measurable outcomes for customers while contributing to Cadspec’s continued expansion.
  • Be part of a fast-growing, ambitious company where your career can thrive.
  • Work with cutting-edge technology that shapes industries across the UK.
  • Collaborate with a supportive, expert team that’s passionate about customer success.
  • Enjoy the buzz of making a tangible difference for both customers and the business.

If you’re customer-focused, commercially savvy, and excited about building lasting relationships, this is your chance to join a forward-thinking business at a time of growth and opportunity.

Ready to help our customers succeed?

Required Knowledge, Skills, and Abilities