Job Description

Job Opportunity: Telecoms Account Manager

Location: Stafford (Hybrid – 1–2 days in)

Salary: Up to £50,000 DOE + Uncapped Commission

Are you a skilled Account Manager with a consultative sales style and a strong background in B2B telecoms/tech?

Do you have experience working in a Managed Service Provider (MSP) environment, supporting both public and private sector clients? If so, we’d love to hear from you.

About the Role

We’re seeking a Telecoms Account Manager to join our growing team. This is not a new business development (BDM) role – it’s all about nurturing and growing existing customer relationships. You’ll be responsible for managing a portfolio of approximately 150–200 accounts, comprising a mix of high-value, mid-tier, and smaller clients that require consistent support and engagement.

What You’ll Be Doing

• Managing and growing a diverse client base through a consultative, solutions-focused approach
• Quoting and advising on a range of managed telecom services, including VOIP, Unified Communications, and Cloud Services
• Identifying opportunities to support clients with IT solutions from an MSP perspective
• Building long-term customer relationships and ensuring ongoing satisfaction and retention

What We’re Looking For

• Proven experience in Account Management within B2B tech or telecoms
• Comfortable supporting both private and public sector customers
• Solid understanding of telecoms, cloud-based communications, and related IT services
• A consultative, customer-centric sales approach

Why Join Us?

• Hybrid working – a flexible mix of home, office, and customer site visits
• Uncapped commission structure
• Opportunity to work with a wide range of clients and industry sectors
• Supportive, experienced team in a well-established and growing business

If this sounds like the ideal next role for you, we want to hear from you!

Apply now with an up-to-date CV to be considered.