Job Description

Supplier Relationship Manager

Are you looking to be part of a team driving the UK’s journey to net zero? We’re working with an organisation playing a pivotal role in delivering clean, sustainable energy solutions across the North West. They are investing in innovation and infrastructure to support regional decarbonisation and future energy needs — and they’re looking for a Supplier Relationship Manager to join their Commercial team in the North West.

We currently have an opportunity for a Supplier Relationship Manager based in Stockport or Preston to join an award winning organisation within the energy sector.

Our Role

This is a pivotal position within the Commercial Services team. The Supplier Relationship Manager will be responsible for embedding and delivering a robust Supplier Relationship Management (SRM) strategy, working across indirect categories within a regulated environment.

The role requires overseeing relationship strategy, commercial performance, and governance for critical supplier partnerships. You will play a key role in building supplier confidence, driving innovation, and ensuring our SRM approach is strategic, compliant, and adds measurable value across the business.

Key Responsibilities

• Lead quarterly business reviews and strategic supplier meetings
• Implement and embed a regulated-compliant SRM strategy
• Intervene and resolve relationship breakdowns with key partners
• Drive supplier performance and innovation through SLA and KPI oversight
• Act as the key link between procurement, sourcing, and internal stakeholders
• Champion governance and best practice in supplier contract management

Who We’re Looking For

• Proven experience in Supplier Relationship Management within a regulated industry
• Strong background in change management and transformation
• Ability to manage internal relationships and influence senior stakeholders
• Experience in managing supplier KPIs, SLAs, and contractual obligations
• High emotional intelligence – able to rebuild team trust and collaboration
• Strong communication style – calm, credible, and engaging

Desirable

• Background in procurement or experience managing supplier portfolios in IT/indirect categories
• Experience transitioning teams or functions (e.g., from IT to Procurement)

Key Challenges

• SRM currently operates in a silo and needs to become more strategic
• Procurement function is newly formed and still finding its feet – requiring careful navigation and political awareness
• The team has transitioned from IT to Procurement ownership – making change management essential

Success Measures & KPIs

• Embed and elevate SRM across Procurement and the wider business
• Deliver savings through strategic IT contract renewals and renegotiations
• Build capability and governance across top critical suppliers
• Enhance business assurance and risk controls
• Execute and track objectives-based performance management for suppliers

What We’re Offering

As a vital team member and in return for your expertise, inclusive approach, and commitment, we’ll provide a competitive salary and the chance to join a passionate and welcoming team. We are committed to supporting our people and are proud of our reward and benefits offer, which includes:

• £50,000 – £55,000 P/A
• An annual bonus scheme
• 25 days annual leave increasing with length of service
• Market-leading contributory pension scheme
• Private healthcare
• An employee rewards portal offering discounts with well-known brands
• Employee assistance programme
• Opportunities for professional development through our L&D function

Our client passionate about creating a great place to work where everyone can be themselves, reach their full potential, and build long-lasting careers. Striving to increase diversity of thought and talent in our people and to build a workforce that’s representative of the communities we serve.