Job Description

Outline of Position

The Address Glasgow | United Kingdom

The HR Administrator will provide day-to-day HR support to The Address Glasgow team. This role is responsible for ensuring smooth HR operations across recruitment, onboarding, training, compliance, and employee relations administration. The HR Administrator will play a key role in maintaining HR records, supporting line managers, and ensuring compliance with UK employment legislation and company policies.

Key Duties and Responsibilities

Recruitment & Onboarding

• Support the end-to-end recruitment process in partnership with Heads of Department, ensuring adherence to fair and consistent procedures.
• Draft and maintain up-to-date job descriptions in line with evolving operational needs.
• Coordinate interview scheduling and candidate communication.
• Deliver HR induction sessions and support the compliance training agenda.
• Maintain the employee handbook and HR policies, updating as required by legislation or company standards.

Training & Development

• Maintain training records for all employees and ensure statutory training (e.g., fire safety, manual handling, food hygiene) is delivered and up to date.
• Assist with training needs analysis and coordinate internal and external training sessions.
• Provide administrative support for performance reviews and probationary reviews.
• Support the company’s employee engagement initiatives and surveys.

Employee Relations & Compliance

• Provide first-line HR support to employees and managers on policies, procedures, and general HR queries.
• Ensure compliance with UK employment legislation and company policies.
• Maintain accurate HR records, including absence, holiday, and personnel files.
• Support managers in administering disciplinary and grievance procedures in line with best practice.
• Work closely with Peninsula HR Consultancy to obtain guidance and support on complex employee relations and employment law matters.
• Assist with reporting on HR metrics such as turnover, absence, and training completion.

Health & Safety

• Support the property’s health & safety compliance by maintaining training and safety records.
• Ensure employees receive appropriate safety induction and role-specific H&S training.
• Maintain employee health & safety documentation in line with UK regulations.

Experience & Skills Required

• Minimum 1–2 years’ HR administration or coordinator experience, ideally within hospitality.
• CIPD qualification (Level 3 or above) desirable.
• Strong knowledge of UK employment law and HR best practice.
• Experience in recruitment administration and employee onboarding.
• Excellent organisational and administrative skills with strong attention to detail.
• Ability to handle sensitive and confidential information with discretion.
• Strong interpersonal and communication skills, with a customer-focused approach.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• A proactive team player, adaptable and able to prioritise workload effectively.