Job Description

The Inside Sales Associate is a key contributor to the sales cycle supporting our overall Lead Management process. The Inside Sales Associate will be responsible for driving incremental growth by delivering qualified opportunities from multiple lead-generation sources to our field Business Development team, while acting as the front line to our Customer Experience. Aligned with Catalent's Patient First philosophy, this role supports process and information improvements to ensure safe and efficient delivery of quality drug products to patients.

The Role (daily responsibilities)

• Act as Catalent's first point of contact to prospective customers, identifying their needs and aligning with internal capabilities
• Manage leads from multiple sources to deliver qualified opportunities to the field Business Development teams
• Engage with field Business Development staff for development and execution of prospect lists and territory plans
• Execute Targeting campaigns to support directed lead generation for identified capabilities or company/molecule profiles
• Support Marketing initiatives, maximizing translation of inbound leads from marketing activities to qualified contacts and opportunities
• Responsible for establishing necessary legal documentation to allow for progression of lead qualification activities
• Promote customer awareness of the business unit's (and Catalent's) technologies; for new and existing customers
• Provide feedback to Inside Sales team and Marketing to improve target profiling, prioritization, and qualification criteria used for Lead Management
• Collaborate with Sales Operations and field Business Development staff to effectively identify qualified opportunities which meet the business unit's strategic goals
• Promote customer service excellence through hand-off of qualified opportunities
• Establish and maintain a complete knowledge of supported site and technology capabilities (as well as relevant SMEs)
• Maintain a working knowledge of overall company capabilities to drive collaboration across business units
• Comply with Catalent sales operations and reporting processes and tools

Qualifications

• BS/BA, preferably Biologics/Chemistry background; Ph.D. in scientific field or MBA a plus; Distinct knowledge of the pharmaceutical industry and drug development
• A minimum of two years of experiences in the healthcare/life science industry with customer facing or customer management experiences, preferably in sales role.
• Proven ability to organize, plan, and balance multiple priorities effectively
• Strong oral and written presentation skills
• Strong computer skills, including the ability to use Microsoft Word, Excel, and PowerPoint, CRM (Salesforce.com preferred), internet search engines and Catalent provided databases and subscriptions.
• Ability to work effectively with cross-functional teams.
• Ability to interact effectively with scientists and technical staff from customers and within the Catalent organization.

Why you should Join Catalent

• Disability Confident
• Competitive salary and benefits
• Dynamic, fast-paced work environment
• Opportunity to work on Continuous Improvement Processes
• Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.
• personal initiative. dynamic pace. meaningful work.

Visit Catalent Careers to explore career opportunities.

Catalent is an Equal Opportunity Employer and does not discriminate based on any characteristic protected by local law.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to DisabilityAccommodations@catalent.com. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.