Newton Aycliffe

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Job Description

Overview

We're looking for a proactive and experienced Quality Assurance Manager to take full ownership of the site's Quality Management System. This is a key role ensuring that all products, processes, and materials — from goods-in to finished product — consistently meet the highest quality and compliance standards.

Responsibilities

  • Develop, implement, and continuously improve the site's Quality Management System, policies, and procedures.
  • Ensure ongoing compliance with industry standards including ISO 9001, ISO 13485, ISO 22716, cGMP, and RSPO.
  • Maintain and update the Quality Manual and lead training initiatives to promote best practices across the site.
  • Ensure new product introductions meet all relevant legal and regulatory requirements.
  • Establish preventative quality processes to eliminate potential defects and improve first-time-right performance.
  • Conduct thorough internal audits, identify root causes, and drive timely corrective actions.
  • Perform supplier audits and work collaboratively to strengthen supplier quality.
  • Foster a strong culture of quality awareness and compliance across all departments.
  • Support continuous improvement and contribute to the long-term quality strategy for the organisation.

About You

  • Experienced in managing and maintaining a Quality Management System.
  • Strong problem-solving skills with a meticulous eye for detail.
  • Able to work under pressure, manage competing priorities, and see challenges as opportunities for improvement.
  • Confident using Microsoft Office and other quality management tools.

Desirable Experience

  • Experience producing Product Information Files (PIFs) for cosmetic or personal care products.
  • Knowledge of IQ/OQ/PQ validation processes

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Required Knowledge, Skills, and Abilities