Ipswich

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Job Description

We are seeking dedicated and professional Security Officers to join our team. This is a varied role that requires vigilance, excellent communication, and the ability to remain calm under pressure. As a Security Officer, you will play a key role in maintaining a safe and secure environment for our clients, employees, and visitors.

Key responsibilities include:

  • Remain alert and vigilant to deter and detect intruders.
  • Respond promptly to calls for assistance, coordinating with managers and emergency services where necessary.
  • Act as a site key holder and ensure secure access to buildings and grounds.
  • Monitor CCTV, access control, and fire alarm systems.
  • Conduct patrols, vehicle checks, and staff/visitor searches as required.
  • Record all incidents accurately in the Daily Occurrence Book and provide written reports or witness statements when needed.
  • Support and manage incidents involving violence or aggression through restraint, de-escalation, and effective communication.
  • Assist with general duties such as managing deliveries, issuing site access cards, and fire alarm testing.

To be successful in this role, you will need:

  • A valid SIA Licence (essential).
  • Strong communication and interpersonal skills with a customer-focused approach.
  • The ability to remain calm, professional, and decisive in challenging situations.
  • Good organisational and analytical skills, with attention to detail.
  • Flexibility to work days, nights, and weekends on a rotating shift pattern.
  • Physically fit and able to undertake manual handling tasks.
  • Smart and presentable appearance with high personal standards.

At Sodexo, we are committed to being an inclusive employer and welcome applications from people with a diverse variety of experiences, backgrounds, and identities. We offer a range of benefits, including:

  • Mental health and wellbeing resources.
  • Employee Assistance Programme (including financial/legal advice & personal support).
  • Free health & wellbeing app with 24/7 virtual GP access.
  • Discounts on high street brands for you and your family.
  • Salary finance tools and financial wellbeing resources.
  • Retirement savings plan and life insurance.
  • Full training and protective uniform provided.
  • Opportunities to gain experience through learning and development.
  • Cycle to Work scheme & volunteering opportunities.
  • Flexible working and a dynamic team environment.
  • Competitive pay.

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