Job Description

About our companynCamira are a multi-award-winning textile manufacturer with two centuries of heritage and a forward-thinking approach to innovation and sustainability, Camira designs and manufactures environmental fabrics for the commercial, public transport and residential sectors.nPurposenContinually strive for customer excellence and support Camiras vision by ensuring the customer and Camira are protected from known or repeat issues. Responsible for ensuring product quality standards are consistently maintained, reducing customer concerns and fabric rejects while ensuring a pro-active approach is taken to customer concerns by carrying out timely inspection and testing on non-conforming products.nThe day to daynTo adhere to the Camira Code of Conduct and comply with all relevant quality, environmental, health & safety, data protection, and corporate legislative requirementsnContain and report poor-quality fabric, ensuring issues are managed both physically and in the system to minimise customer impact.nSupport inbound/outbound verification through effective communication with Goods Inwards, Customer Services, ABMs and Supply Chain.nHandle Quality helpdesk calls, record results, and maintain inspection databases.nProvide support to Customer Services and Sales teams, including customer visits when required.nManage stock movements and accuracy, including faulty stock, returns, and stock checks.nAssess and monitor raw materials/fabric quality and communicate results to relevant departments.nConduct supplier visits to verify product compliance, including tagging procedures.nSupport the CCR process from receipt to close-out.nPromote customer satisfaction and continuous quality improvement with a solution-focused approach.nMaintain accurate records and reporting, ensuring strong housekeeping standards.nFoster collaboration across teams, avoiding silos and driving effective communication.nLead by example, demonstrating Camiras values and behaviours.nOther ConsiderationsnSelf-motivated, accurate, and detail-focused.nPatient, consistent, and adaptable with a willingness to learn.nStrong time management, methodical, and resilient under pressure.nProfessional, courteous, and collaborative with a calm, friendly manner.nAble to manage workload independently with minimal supervision.nCompetitive salary and company benefitsnHybrid workingnCamira ValuesnOur success lies in our customers success. We focus on building long lasting relationships and delivering a brilliant customer experience to a global market; using digital technologies, providing high-quality products, support and services that add value, inspire, and exceed expectations.nOur commitment to quality, health & safety, and environmental standards ensures we consistently deliver products and services that meet both customer and regulatory requirements.nWe do the right thing, no matter how hard. We uphold integrity, honesty, and transparency with our customers, our people, and the planet. We respect our resources and commit to making pioneering fabrics and delivering value added services that contribute positively to a more sustainable future.nApply todaynAt Camira, diversity, equity, and inclusion are at the heart of our values. We adopt a workplace where every team member feels valued and respected. Our inclusive culture ensures all employees have equal opportunities for growth and development. If you require any adjustments and/or additional support during the interview process, please let the talent team know.nJoin Camira and be part of a company that values your unique skills and supports your professional journey. Apply now and contribute to our mission of delivering exceptional fabrics.

TPBN1_UKTJn