Manchester

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Job Description

Overview

As a front office representative, you'll manage a portfolio of clients ensuring the highest level of service.

You will be fully trained, so this is a great opportunity to upskill. You will join a supportive team which offers hands on coaching and help whenever you need it. With plenty of variety, you won’t have the chance to get bored.

Benefits

Benefits include: 25 days’ annual leave (rising to 28 with length of service), private medical insurance, pension scheme, enhanced maternity and paternity leave, income protection. For the full range of benefits, see https://www.weatherbys.bank/about-us/careers/employee-benefits/

Responsibilities

  • Be the trusted point of contact for a portfolio of clients, supporting their everyday banking needs.
  • Build lasting relationships and connect clients with specialists for lending and investment opportunities.
  • Deliver a seamless experience by accurately executing client instructions and managing transactions.
  • Work collaboratively with internal teams to ensure smooth banking operations.

Qualifications

  • Experience in a client facing, transactional banking role.
  • A strong commitment to exceptional customer service.
  • Excellent verbal and written communication skills.
  • Excellent attention to detail with the ability to work accurately under tight deadlines.
  • A strong team ethos.

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Required Knowledge, Skills, and Abilities