Job Description

Overview

No matter where you are in your career – or where you want to be – we’re here to create a great place to work where you can grow, perform, and love what you do. At Cromwell, we’re all individuals, with unique backgrounds and personalities. But we have one thing in common: delivering exceptional service for our customers. And we do this through our purpose of Keeping Industry Working.

As our Analyst, you'll join a team of talented and ambitious professionals working within a collaborative and supportive environment where our aim is to grow and develop together, continuously learning and improving in our careers.

You will review and analyse large sets of data to perform gap analyses, identify root causes, and develop actionable recommendations. You'll present your findings to the business to help lead strategic initiatives.

A key aspect of this role involves working closely with stakeholders to design and build business-focused Power BI dashboards, with the goal of automating reporting processes and driving actionable insights across the business.

This role includes significant collaboration with cross-functional partners to develop strategies that enable the company to meet both customer service and financial performance targets. As such, strong stakeholder and relationship management skills are essential. You\'ll also bring a continuous improvement mindset—identifying opportunities, recommending enhancements, and leading projects in a fast-paced environment.

You will contribute to a variety of projects across the business, creating insightful reports for management and cross-functional teams. Through this, you’ll gain a deep understanding of the Cromwell retail business.

We\'re making Cromwell a great place to work – a place to grow, perform and love what you do.

Join us to make a difference and become part of our success story. You\'ll relish being part of the journey we are on with our positive change agenda.

What we’re looking for

• Analytical / Mathematical background in a numerate discipline (STEM background preferred)
• Someone who has completed an industrial placement
• Highly motivated problem-solver with attention to detail, able to take the initiative and drive results proactively.
• Effective time management skills, ability to balance multiple projects while keeping stakeholders well-informed throughout the process.
• Experience in creating and maintaining dashboards to support and lead business initiatives (preferred).
• Skills in: SQL, Excel, and dashboard software such as Power BI, Tableau, or Looker (preferred).
• Experience working with large data sets for analysis (preferred).

What’s in it for you?

• Competitive Salary
• Company Bonus
• Competitive annual leave allowance with annual purchase scheme
• Group Personal Pension
• Company Funded Healthcare Cash Plan
• Commitment to employee development plans
• 24/7 Wellbeing and Employee Support
• Cycle to work scheme

Other benefits include Company Sick Pay, Company Maternity & Paternity Pay, Discount Benefits Platform and Discounted Cromwell Products.

This role will not be able to offer visa sponsorship so you must be able to work in the UK without needing sponsorship.

About Cromwell

Cromwell has been around for over 50 years, supplying an unrivalled choice of cutting tools, power tools, hand tools and safety equipment into all industries, professions and trades. We offer next day delivery or collection from our nationwide branch network, supported by an overnight UK logistics operation. Our team of over 1500 people are proud to be keeping industry working.

As a leader in B2B and B2C e-commerce, our Digital team is responsible for driving digital multi-channel solutions that make it easy for customers to deal with us. Our Agile teams make data-driven decisions to ensure that our customers receive the biggest benefits, more frequently. You’ll have the freedom and autonomy to try new things, challenge the status quo and embrace curiosity. And our data team, comprised of awesome data analysts, data engineers and data scientists, is leading the data landscape within Cromwell, building creative solutions and delivering key insights and valued reporting.

We’re all individuals, yet we’re very much one united team. We treat everyone fairly – regardless of gender, sexual orientation, background, age or disability – and give everyone opportunities for new and varied experiences. Inclusion means not just accepting people for who they are, but showing respect and making adjustments to help people and remove all barriers; it’s about creating a culture where everyone is respected, empowered and able to realise their full potential.

Cromwell is an Equal Opportunity Employer