Job Description

This range is provided by Heritage Portfolio. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Heritage Portfolio

Overview

Staffing & Training Manager for Edinburgh, Perth and Dundee. You will oversee workforce planning and lead the design and delivery of training across our venues, including racecourses, event spaces, cultural attractions, and cafés. You will ensure the right people are in the right places at the right times, and that every team member is set up to succeed.

You will manage scheduling, onsite staff check-ins, and training programmes to close skills gaps and support professional development. You will drive initiatives that improve employee retention, career growth, and customer service standards, impacting both our teams and guest experiences. If you have a passion for people development in a busy events and hospitality environment, we’d love to hear from you.

What You'll Do

• Plan and allocate staff across all venues, balancing direct hires, freelancers, and agency workers.
• Ensure staffing meets operational, event, and budget requirements; manage staffing and training budgets effectively.
• Own and manage the annual training calendar, ensuring training aligns with business priorities, compliance, and cross-venue standards.
• Design, deliver, and evaluate training programs for casual and salaried employees, covering operational, compliance, and skills-based learning.
• Ensure all staffing and training activities comply with employment legislation (health & safety, first aid, licensing, training requirements).
• Use workforce data and analytics to monitor training impact and inform decision-making.

What You Bring

• Experience in training design, delivery, and workforce management.
• Strong organisational and interpersonal skills.
• Ability to work under pressure and adapt to changing priorities.
• Experience in assessing skills and delivering training in a practical/event environment.
• Knowledge of HR policy and practice.
• Operational experience in events, hospitality, or venues.
• Familiarity with time & attendance systems.

What we offer

Working with Sodexo is a chance to be part of something greater. You’ll belong in a company and team that values you, act with purpose, and have opportunities to thrive. We offer a range of resources, rewards and benefits for colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme for support with everyday or work-related issues, including legal and financial advice and personal matters.
• Free health and wellbeing app with rewards for healthy living, plus 24hr virtual GP services.
• Sodexo Discounts Scheme and prepayment cashback options.
• Money Insights and financial benefits via Salary Finance.
• Retirement plan and death-in-service benefits.
• Learning and development tools to enable growth across your career at Sodexo.
• Cycle to Work Scheme and volunteering opportunities.
• Flexible and dynamic work environment; competitive compensation; full training and protective uniform provided.

Ready to be part of something greater? Apply today. Career progression opportunities are available in the caring profession.

Sodexo reserves the right to close this advertisement early if we receive a high volume of applications.

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone. We operate in 55 countries, serving over 100 million consumers daily through On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer and welcome applications from diverse experiences and identities. We encourage involvement with Employee Networks such as Pride, Parents & Carers, Disability, and others. We are a Disability Confident Leader employer and strive to promote an inclusive culture.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Training
• Industries: Hospitality

We look forward to hearing from you.