Elmswell

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Job Description

Overview

Retail Assistant role at EG OnThe Move located in Bury Saint Edmunds, IP30 9QR. Part-Time / Permanent position with hourly rate £10.20 - £12.40. Bonus scheme: Bonus Incentive.

Are you passionate about delivering exceptional customer experiences? We are looking for a friendly, enthusiastic, and committed Retail Assistant to be the face of our Petrol Forecourt Station. In this role you will help keep the store running smoothly and create a welcoming environment for every customer—handling transactions with a smile, stocking shelves, and maintaining a clean, inviting store.

Responsibilities

  • Handle transactions with a smile and provide excellent customer service.
  • Keep shelves fully stocked and ensure products are well presented.
  • Help maintain a clean, organized, and welcoming store environment.
  • Contribute to smooth store operations in a fast-paced, team‑oriented environment.

What We Are Looking For

  • Open to receiving feedback and continuously improving skills in both customer service and product preparation.
  • Friendly, approachable, and passionate about delivering excellent customer service and creating a positive experience for every customer.
  • Dependable and punctual, with the ability to fulfill responsibilities and keep the store operating efficiently.
  • You must be at least 18 years old to qualify for this role, as you will be responsible for authorising age-restricted sales.

Benefits

  • Bonus Incentive
  • Up to 15% Retail & Food to Go discounts
  • Flexible working
  • Employee Assistance Program
  • Mental wellbeing and support
  • Financial wellbeing
  • Life coaching
  • Legal Assistance
  • Life insurance
  • Retail Discounts
  • Learning & Development Opportunities
  • Pension Scheme

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Required Knowledge, Skills, and Abilities