Chatham

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Job Description

Overview

Permanent, 10 hours per week. Store Location: Dockside Outlet, Chatham. Salary: £12.65 per hour, 25% colleague discount, 28-days annual leave pro rata.

THE JOB

Are you passionate about customer service? Keen to build a career with the largest UK Health and Wellness retailer? Then look no further. Our Retail Assistants are the central point of our customer contact and are paramount to our business’s success. You\'ll act as a health and wellness ambassador while maintaining high store standards and delivering world-class customer service. You\'ll complete our industry-leading retail operational training to become Qualified to Advise across our product range. You can also specialise in areas of interest such as sport, nutrition, and beauty. Our products often fly off the shelves, but sometimes they need a helping hand, and we offer colleague incentives around key items to encourage promotion.

Responsibilities

  • Be the central point of contact for customers and deliver high-quality service.
  • Complete training to become Qualified to Advise and potentially specialise in sport, nutrition, or beauty.
  • Support merchandising and promotions, including incentives around key items.

Qualifications

As an entry level role, we don\'t require prior retail experience, though it is advantageous. You should have:

  • The ability to work well within a team.
  • A compassionate and consultative approach to customers.
  • A positive attitude and driven nature.
  • A passion and enthusiasm for our products.
  • Basic IT skills to use in-store technology.

About the Company

At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world\'s most trusted wellness partner, chosen by over 100 million people globally.

Vacancies may close once sufficient applications are received; please apply as soon as possible to avoid disappointment.

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Required Knowledge, Skills, and Abilities