Job Description

Position:
Quality Manager, EMEA Aerospace & Defense
Job Description:
As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer side.
Find more information about us on our page: www.arrow.com/en/components
And watching the following Arrow Corporate Video - YouTube
QUALITY MANAGER, EMEA AEROSPACE & DEFENSE
Arrow's Global Components is looking for a Quality Manager, EMEA Aerospace & Defense. In this position, you will be supporting the development and sustain the Quality Management System in line with Customer requirements.
What will you be doing at Arrow GC?

• You will be responsible for supporting/maintaining Quality Assurance System data
• 8D responses: Customer liaison for all quality related issues/queries and lead root cause analysis (RCA) and assist in implementation of corrective/preventative actions for nonconformities with effective analytical and problem-solving resolution.
• Completion of First Article Inspection Reports
• Fault trend analysis
• Creation of quality metrics and KPIs
• Working closely with Sales teams, along with Distribution center personnel
• Support new business activity working with Sales team
• Participating in Continuous Improvements projects as required
• Ensure adherence to customer requirements, standards and applicable regulatory requirements.
• Monitor the effectiveness of the QMS and recommend enhancements.
• Prepare for and facilitate customer audits, document audit findings and oversee corrective and preventive actions.
• Analyze processes to identify opportunities for improvement and ensure consistent quality.
• Work with customers/suppliers directly in a courteous and professional manner
• Collaborate with cross-functional teams to meet Customer and regulatory expectations
• Generate reports on KPIs and quality metrics

• You have minimum of 3 years experience in a Quality Management role, in the Aerospace & Defense industry
• Experience and knowledge of AS9100/9120 standards and quality management principles
• Strong knowledge of aerospace industry regulations and requirements
• Familiarity with quality tools such as FMEA, SPC, CAPA, 5 Whys, Fishbone Diagrams

• Competitive and attractive employee compensation package
• Reliable & trusting work environment
• Cooperative team with flat structures and communication
• Professional and personal development

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