Job Description

Overview

Network Security Engineer III - UK at HSBC. Rackspace Technology experience for context only.

Key Responsibilities

• Configure, troubleshoot, and take escalations for Firewalls & Load Balancers, Windows/Linux system administration, or Cloud Native Tooling
• Create documentation for support and operations tasks regarding the above tools
• Configure, plan, install, maintain, and optimize network systems, equipment, and applications ensuring network protocols and security policies are used effectively
• Solve engineering problems through ownership of level-appropriate customer requests and issues, seeing them through to resolution
• Design, schedule and coordinate maintenances
• Engineer and implement customized security solutions
• Collaborate with Account Managers and Business Development Consultants to build strong customer relationships
• Collaborate and share knowledge with other Engineers and Administrators
• Mentor and train lower level Rackers
• Other incidental tasks related to the job, as necessary

Skills/Knowledge

• Required - working knowledge of NSX-T, Palo Alto, Cisco FirePower, F5
• Desirable - working knowledge of Fortigate, Azure, Cisco Nexus, Panaroma, ACI, Cloudflare
• At least ONE relevant networking certification e.g. CCNA/P

Critical Competencies

• Excellence: accountability, discipline, high performance, and a track record of results
• Customer-driven: prioritizes customer needs and satisfaction
• Expertise: deep understanding of customer needs with ongoing skill development
• Agility: adapts quickly to dynamic customer needs with innovative solutions
• Compassion: fosters trust within Rackspace and with external stakeholders

Career Level Summary

• Proven experience (7+ years) in Networking/Network Security
• In-depth conceptual and practical knowledge in the job discipline
• Solves complex problems; works independently; may lead projects
• May have accountability for ongoing activities or objectives
• Acts as a resource for less experienced colleagues

Employment type

• Full-time

Job function

• Information Technology